Our policies Complaints Policy(PDF, 0.08MB) Invoicing Policy(PDF, 0.07MB) Privacy and Data Retention Policy(PDF, 0.08MB) Reasonable Adjustments Policy(PDF, 0.08MB) Recognition of Prior Learning Policy(PDF, 0.02MB) Result Enquiries and Appeals Policy(PDF, 0.1MB) Special Consideration Policy(PDF, 0.07MB)